About us.
A London-based marketing consultancy specialising in independent business, placemaking, and community-led growth. We work with markets, high streets, cultural spaces, and the businesses that define them.
Eight years in London's places.
Serial Studio takes its name from the tradition of serialised publishing - the idea that good stories unfold in chapters, that things worth doing take time, and that the people telling the story matter as much as the story itself.
Our work is strategic and practical in equal measure. We don't hand over decks and disappear - we work alongside our clients, embedding into their teams and their neighbourhoods, building things that last.
Based in London. Working across the city. Eight years of on-the-ground experience in London's markets, high streets, and neighbourhood businesses.
Every business is made of people. We start there - with the founders, the traders, the community members, the regulars. Understanding who people are is how we find what's worth saying.
A lot of our work is shaped by where it happens - the specific character of a market, a high street, a neighbourhood. Place is one of the most important things we start with. It's rarely the only thing.
The most durable marketing builds genuine relationships between a place and its people. Campaigns come and go; community lasts. We design for the long term, even when working short-term.
We believe in the value of independent businesses and the places they make. Our clients are rarely the biggest names in their sector - but they're usually doing the most interesting work.
We say what we think. If we don't believe a campaign will work, we'll say so. If the budget isn't right for the ambition, we'll have that conversation early. We'd rather be useful than impressive.
Strategy is only useful if it can actually be executed. Everything we produce is designed to be implemented - by you, by us, or by both - without needing a specialist translator.