Services.

Marketing, social media and content for London businesses, markets and neighbourhoods. Whether you need an embedded long-term partner, reliable ongoing support or a focused short-term consultancy, we shape the engagement around you, not a template.

Long-term partnership

Best for organisations that want consistent, evolving support rather than one-off campaigns.

An embedded strategic partner, working alongside your team over time. We get to know your business, your neighbourhood and your community deeply, and build marketing that reflects all three.

This is our deepest kind of engagement. We become, in effect, part of the team: attending meetings, contributing to planning, and taking on strategic responsibility alongside day-to-day delivery. It's the kind of relationship where the work gets better the longer it goes on.

What's included

  • Embedded strategic input
  • Monthly strategy sessions
  • Content creation and management
  • Social media strategy and delivery
  • Campaign planning and execution
  • Community engagement
  • Copywriting and editorial
  • Regular reporting and reviews

Ongoing delivery

Best for organisations with a clear direction who need trusted, consistent support to get there.

Regular, reliable marketing support, delivered on a rolling basis: content creation, social media management, campaign planning, community engagement. We handle the day-to-day so you can focus on running your business, while staying closely enough involved that the work always feels like yours.

We're a steady presence rather than a strategic partner, but no less invested in the work.

What's included

  • Regular content production
  • Social media management
  • Scheduled campaign support
  • Email and newsletter writing
  • Community engagement support
  • Bi-monthly strategy check-ins

Short-term consultancy

Best for a specific project or challenge that needs a clear outside perspective.

Focused, time-limited engagements: a campaign, a launch, a strategy refresh, an audience development project. We come in, do focused work, and hand over something useful. See examples on our projects page.

Short-term doesn't mean superficial. We take these projects just as seriously as everything else; we just scope them tightly and work quickly. You'll leave with a clear plan, clear outputs, and a clear sense of what to do next.

What's included

  • Discovery session and audit
  • Strategy and recommendations document
  • Campaign or content planning
  • Defined deliverables and timeline
  • Handover and implementation guidance
  • One follow-up session after delivery

What we can help with

Marketing and social media for London's independent places.

Social media management

Day-to-day social media for independent businesses, markets and neighbourhoods: planning, content, scheduling, community management and reporting, in a voice that sounds like you.

Instagram, Facebook, LinkedIn

Paid social and Meta ads

Data-led Meta advertising built around audience personas and local targeting, with results tracked against what matters, including footfall.

Campaign planning, targeting, boosted and dark ads, reporting

Content creation

Photography, film, copywriting and editorial that capture the character of a place and the people in it.

Shoots, captions, blogs, newsletters

Marketing strategy

Positioning, audience and channel planning for businesses that want a clear, practical plan they can actually execute.

Audits, personas, annual activation calendars

Placemaking and high streets

Marketing for covered markets, high streets, BIDs and neighbourhood organisations, including leasing support, trader campaigns and community events.

Markets, high streets, community interest companies

Questions

Frequently asked questions.

What does Serial Studio do?

Serial Studio is a London marketing agency and social media consultancy. We offer marketing strategy, social media management, content creation, paid social advertising, email newsletters, copywriting and community events for independent businesses, markets, high streets and neighbourhood organisations.

Where are you based?

We're based in London and work across the city, from Brixton and Nunhead in South London to Shoreditch in East London. Some clients, like artist Yvonne Coomber, we support UK-wide.

Do you manage social media accounts day to day?

Yes. Social media management is part of our ongoing delivery and long-term partnership services, covering content production, scheduling, community engagement and reporting. We also plan and run paid Meta advertising.

Can you help with a one-off project rather than a retainer?

Yes. Our short-term consultancy covers focused projects such as a launch, a campaign, a strategy refresh or an audience development project, with defined deliverables, a handover and a follow-up session.

Who do you usually work with?

Independent businesses, covered markets, high streets, business improvement districts (BIDs), community interest companies, cultural projects and independent artists.

How do we get started?

Every engagement starts with a short introductory call. Get in touch through the contact page or email hello@serialstudio.london and we'll usually reply within two working days.

Not sure which is right?

Most good working relationships start with a conversation, not a proposal. If you're not sure what kind of support you need, or whether we'd be a good fit at all, drop us a line and we can figure it out together.

Sometimes what you think you need and what you actually need are different things. That's fine. We'd rather have an honest conversation early than propose the wrong kind of engagement and course-correct later.

Have a conversation first

Let's figure out what works for you.

Every engagement starts with a short introductory call. No pitch, no pressure. Just a chance to understand your situation and think through what kind of support would actually help.

Get in touch